{"id":492,"date":"2026-04-05T22:34:31","date_gmt":"2026-04-05T19:34:31","guid":{"rendered":"https:\/\/www.catalkasikbicakhastanesi.com\/?page_id=492"},"modified":"2026-04-05T22:34:34","modified_gmt":"2026-04-05T19:34:34","slug":"iptal-iade-ve-teslimat-kosullari-2","status":"publish","type":"page","link":"https:\/\/www.catalkasikbicakhastanesi.com\/index.php\/iptal-iade-ve-teslimat-kosullari-2\/","title":{"rendered":"\u0130PTAL, \u0130ADE VE TESL\u0130MAT KO\u015eULLARI"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><strong>\u0130PTAL, \u0130ADE VE TESL\u0130MAT KO\u015eULLARI<\/strong><br>A\u015fa\u011f\u0131daki metin, internet sitesinde ayr\u0131 bir bilgi sayfas\u0131 olarak yay\u0131mlanabilecek kullan\u0131c\u0131 dostu politika metnidir.<br>Gerekirse marka diline g\u00f6re sadele\u015ftirilebilir; ancak mevzuata ayk\u0131r\u0131 daraltma yap\u0131lmamal\u0131d\u0131r.<br><strong>A. Sipari\u015fin Al\u0131nmas\u0131 ve Haz\u0131rlanmas\u0131<\/strong><br>Sipari\u015finiz, \u00f6deme onay\u0131 al\u0131nd\u0131ktan sonra i\u015fleme al\u0131n\u0131r. Stokta bulunan \u00fcr\u00fcnler kural olarak [KARGOA VERME<br>S\u00dcRES\u0130] i\u00e7inde kargoya verilir. Resm\u00ee tatil, kampanya yo\u011funlu\u011fu, tedarik gecikmesi, ki\u015fiselle\u015ftirme i\u015flemi veya<br>m\u00fccbir sebepler nedeniyle teslim s\u00fcresi de\u011fi\u015febilir. B\u00f6yle bir durumda sizinle kay\u0131tl\u0131 ileti\u015fim bilgileriniz \u00fczerinden<br>irtibata ge\u00e7ilir.<br><strong>B. Teslimat<\/strong><br>Teslimatlar, sipari\u015f s\u0131ras\u0131nda bildirdi\u011finiz adrese anla\u015fmal\u0131 kargo firmas\u0131 arac\u0131l\u0131\u011f\u0131yla yap\u0131l\u0131r. Teslim an\u0131nda paketinizi<br>kontrol etmeniz, hasarl\u0131 \/ y\u0131rt\u0131k \/ \u0131slak \/ a\u00e7\u0131lm\u0131\u015f paketler bak\u0131m\u0131ndan kargo g\u00f6revlisi ile tutanak d\u00fczenlemeniz<br>\u00f6nemlidir.<br>Adres yanl\u0131\u015fl\u0131\u011f\u0131, teslim al\u0131nmama, \u015fubeden s\u00fcresinde teslim al\u0131nmama veya eksik bilgi verilmesi nedeniyle olu\u015fan<br>ikinci g\u00f6nderim ve benzeri ek masraflar Al\u0131c\u0131\u2019ya yans\u0131t\u0131labilir.<br><strong>C. Sipari\u015f \u0130ptali<\/strong><br>Sipari\u015finiz hen\u00fcz kargoya verilmemi\u015fse, [M\u00dc\u015eTER\u0130 H\u0130ZMETLER\u0130 E-POSTA \/ TELEFON \/ PANEL] \u00fczerinden iptal<br>talebinde bulunabilirsiniz. Kargoya verilmi\u015f sipari\u015flerde ise, t\u00fcketici s\u0131fat\u0131yla yap\u0131lan al\u0131\u015fveri\u015fler bak\u0131m\u0131ndan cayma<br>hakk\u0131 h\u00fck\u00fcmleri uygulan\u0131r.<br>Stok hatas\u0131, fiyatlama hatas\u0131, g\u00fcvenlik \u015f\u00fcphesi, \u00f6deme provizyonunun al\u0131namamas\u0131 veya a\u00e7\u0131k\u00e7a k\u00f6t\u00fcye kullan\u0131m<br>\u015f\u00fcphesi bulunan durumlarda Sat\u0131c\u0131 sipari\u015fi tek tarafl\u0131 olarak iptal edebilir; bu durumda tahsil edilmi\u015f bedeller<br>Al\u0131c\u0131\u2019ya iade edilir.<br><strong>D. Cayma Hakk\u0131na Dayal\u0131 \u0130ade<\/strong><br>T\u00fcketici s\u0131fat\u0131yla yap\u0131lan al\u0131\u015fveri\u015flerde, \u00fcr\u00fcn\u00fcn tesliminden itibaren 14 g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e<br>g\u00f6stermeksizin cayma hakk\u0131n\u0131z\u0131 kullanabilirsiniz. Bunun i\u00e7in [\u0130ADE TALEP FORMU \/ E-POSTA ADRES\u0130] \u00fczerinden<br>bize a\u00e7\u0131k bir bildirim g\u00f6ndermeniz yeterlidir.<br>Cayma bildiriminizden sonra \u00fcr\u00fcn\u00fc en ge\u00e7 10 g\u00fcn i\u00e7inde, m\u00fcmk\u00fcnse eksiksiz, kullan\u0131lmam\u0131\u015f ve yeniden sat\u0131\u015fa<br>elveri\u015fli durumda; varsa kutusu, ambalaj\u0131, aksesuarlar\u0131 ve faturas\u0131 ile birlikte [\u0130ADE ADRES\u0130] adresine g\u00f6ndermeniz<br>gerekir.<br>\u0130ade i\u00e7in \u00f6n bilgilendirme formunda belirtilen anla\u015fmal\u0131 iade ta\u015f\u0131y\u0131c\u0131s\u0131n\u0131n kullan\u0131lmas\u0131 tavsiye edilir. Belirtilen<br>ta\u015f\u0131y\u0131c\u0131n\u0131n t\u00fcketicinin bulundu\u011fu yerde \u015fubesi yoksa, \u00fcr\u00fcn\u00fcn makul \u015fekilde teslim al\u0131nmas\u0131 veya ba\u015fka bir \u00e7\u00f6z\u00fcm<br>i\u00e7in destek sa\u011flan\u0131r.<br><strong>E. Hangi \u00dcr\u00fcnlerde \u0130ade Kabul Edilmez?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Al\u0131c\u0131\u2019n\u0131n \u00f6zel iste\u011fine g\u00f6re \u00fcretilen veya ki\u015fiselle\u015ftirilen \u00fcr\u00fcnler,<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Koruyucu ambalaj\u0131 \/ band\u0131 \/ m\u00fchr\u00fc a\u00e7\u0131lm\u0131\u015f ve hijyen bak\u0131m\u0131ndan yeniden sat\u0131\u015fa uygun olmayan \u00fcr\u00fcnler,<\/li>\n\n\n\n<li class=\"has-medium-font-size\">\u00c7abuk bozulabilen veya son kullanma tarihi ge\u00e7me riski bulunan \u00fcr\u00fcnler,<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Teslimden sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler,<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Mevzuat gere\u011fi cayma hakk\u0131 istisnas\u0131 kapsam\u0131nda kalan di\u011fer mal ve hizmetler.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\"><strong>F. Ay\u0131pl\u0131 \/ Hatal\u0131 \/ Eksik \u00dcr\u00fcn<\/strong><br>\u00dcr\u00fcn\u00fcn ay\u0131pl\u0131, k\u0131r\u0131k, eksik veya sipari\u015ften farkl\u0131 gelmesi h\u00e2linde teslimden sonra makul s\u00fcre i\u00e7inde bizimle ileti\u015fime<br>ge\u00e7meniz gerekir. Somut olaya g\u00f6re foto\u011fraf, video, kargo tutana\u011f\u0131 veya \u00fcr\u00fcn incelemesi talep edilebilir.<br>Ay\u0131pl\u0131 \u00fcr\u00fcnlerde t\u00fcketicinin mevzuattan do\u011fan se\u00e7imlik haklar\u0131 sakl\u0131d\u0131r. \u00dcr\u00fcn\u00fcn onar\u0131m, de\u011fi\u015fim, bedel indirimi<br>veya bedel iadesi talepleri ilgili mevzuat \u00e7er\u00e7evesinde de\u011ferlendirilir.<br><strong>G. \u00dccret \u0130adesi<\/strong><br>Cayma hakk\u0131n\u0131n ge\u00e7erli \u015fekilde kullan\u0131lmas\u0131 veya iade talebinin kabul edilmesi h\u00e2linde, tahsil edilen bedel yasal<br>s\u00fcre i\u00e7inde sipari\u015fte kullan\u0131lan \u00f6deme arac\u0131na uygun bi\u00e7imde iade edilir. Bankalar\u0131n i\u00e7 s\u00fcre\u00e7lerinden kaynaklanan<br>yans\u0131ma s\u00fcreleri de\u011fi\u015fiklik g\u00f6sterebilir.<br>Havale \/ EFT ile yap\u0131lan \u00f6demelerde iade i\u00e7in Al\u0131c\u0131\u2019dan IBAN bilgisi istenebilir. Al\u0131c\u0131\u2019n\u0131n yanl\u0131\u015f veya eksik banka<br>bilgisi bildirmesinden do\u011fan gecikmelerden Sat\u0131c\u0131 sorumlu de\u011fildir.<br><strong>H. Ticari Al\u0131mlar<\/strong><br>Sipari\u015fin ticari veya mesleki ama\u00e7la verilmesi h\u00e2linde, t\u00fcketici mevzuat\u0131na \u00f6zg\u00fc cayma hakk\u0131 ve benzeri korumalar<br>uygulanmayabilir. Bu t\u00fcr sipari\u015flerde iade ve iptal talepleri, \u00fcr\u00fcn\u00fcn niteli\u011fi, kullan\u0131m durumu ve taraflar aras\u0131ndaki<br>ticari ili\u015fkinin \u00f6zelliklerine g\u00f6re ayr\u0131ca de\u011ferlendirilir.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130PTAL, \u0130ADE VE TESL\u0130MAT KO\u015eULLARIA\u015fa\u011f\u0131daki metin, internet sitesinde ayr\u0131 bir bilgi sayfas\u0131 olarak yay\u0131mlanabilecek kullan\u0131c\u0131 dostu politika metnidir.Gerekirse marka diline g\u00f6re sadele\u015ftirilebilir; ancak mevzuata ayk\u0131r\u0131 daraltma yap\u0131lmamal\u0131d\u0131r.A. Sipari\u015fin Al\u0131nmas\u0131 ve Haz\u0131rlanmas\u0131Sipari\u015finiz, \u00f6deme onay\u0131 al\u0131nd\u0131ktan sonra i\u015fleme al\u0131n\u0131r. Stokta bulunan \u00fcr\u00fcnler kural olarak [KARGOA VERMES\u00dcRES\u0130] i\u00e7inde kargoya verilir. Resm\u00ee tatil, kampanya yo\u011funlu\u011fu, tedarik gecikmesi, ki\u015fiselle\u015ftirme i\u015flemi&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-492","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.catalkasikbicakhastanesi.com\/index.php\/wp-json\/wp\/v2\/pages\/492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.catalkasikbicakhastanesi.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.catalkasikbicakhastanesi.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.catalkasikbicakhastanesi.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.catalkasikbicakhastanesi.com\/index.php\/wp-json\/wp\/v2\/comments?post=492"}],"version-history":[{"count":1,"href":"https:\/\/www.catalkasikbicakhastanesi.com\/index.php\/wp-json\/wp\/v2\/pages\/492\/revisions"}],"predecessor-version":[{"id":494,"href":"https:\/\/www.catalkasikbicakhastanesi.com\/index.php\/wp-json\/wp\/v2\/pages\/492\/revisions\/494"}],"wp:attachment":[{"href":"https:\/\/www.catalkasikbicakhastanesi.com\/index.php\/wp-json\/wp\/v2\/media?parent=492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}